Shipping Policy

We are dedicated to providing you with reliable and timely delivery service for every order. Please read our shipping policy carefully before placing an order.

1. Processing Time

• Orders are processed within 1–3 business days (excluding weekends and holidays) after receiving full payment.

• During peak seasons or sales events, processing times may take slightly longer.

2. Shipping Methods & Estimated Delivery Times

We ship worldwide using trusted carriers. Estimated delivery times:

Please note: Delivery times are estimates and may vary due to customs clearance, carrier delays, or external factors.

3. Shipping Fees

Shipping charges are calculated at checkout based on your location and selected delivery method. Free standard shipping may be offered for orders over a certain threshold.

4. Customs, Duties & Taxes

• International orders may be subject to customs fees, import duties, and taxes.

• These charges are not included in the item price or shipping fee and are the customer's responsibility.

• Please check with your local customs office for more information before placing an order.

5. Tracking Your Order

Once your order is shipped, you will receive a confirmation email with a tracking number. You can track your order on our website or directly via the carrier’s tracking page.

6. Undeliverable or Returned Packages

If a package is returned to us due to an incomplete address, refusal to pay customs fees, or failed delivery attempts, we will contact you for reshipment. Additional shipping charges may apply.

7. Shipping Restrictions

We do not ship to PO Boxes, APO/FPO addresses, or countries restricted by international trade regulations.

8. Contact Us

If you have any questions regarding shipping, please contact us:

Email: support@boneclock.com