Privacy Policy

At BONECLOCK, we are committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy explains how we collect, use, and share your information when you visit our website or make a purchase from us.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, shipping address, billing address, phone number, and payment information.

• Order Details: Products purchased, order date, and transaction amount.

• Device Information: IP address, web browser, time zone, and some cookies that are installed on your device.

• Browsing Behavior: Pages you visit, time spent on the website, and referral sources.

2. How We Use Your Information

We use the information we collect for purposes including:

• To process and fulfill your orders.

• To communicate with you about your orders, shipping, and customer support.

• To provide personalized marketing and promotions (if you opt in).

• To improve our website and customer experience.

• To detect and prevent fraud or misuse.

3. Sharing Your Information

We do not sell your personal information. However, we may share your information with:

• Service Providers (such as Shopify, payment gateways, logistics providers) to fulfill your order.

• Marketing Platforms (such as email services) if you have opted in to receive promotional messages.

• Legal Authorities, if required by law or to protect our rights.

4. Cookies and Tracking Technologies

We use cookies to improve site functionality and personalize your experience. You can adjust cookie settings in your browser preferences.

5. Your Rights

Depending on your location, you may have the following rights:

• Access to the personal data we hold about you.

• Request correction, update, or deletion of your data.

• Withdraw consent for data processing at any time.

• For EU customers: We comply with the General Data Protection Regulation (GDPR).

To exercise your rights, contact us at support@boneclock.com.

6. Data Retention

We retain your personal information only as long as necessary to provide our services, comply with legal obligations, and resolve disputes.

7. Security

We take reasonable precautions to protect your information. However, no transmission over the Internet is 100% secure.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.

9. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The updated version will be posted here with a revised effective date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: support@boneclock.com

Thank you for trusting BONECLOCK with your personal information.